Technology… my friend?

You know how when someone knows a lot about something and they try to explain it to someone who knows nothing about it, they tend to jump between speaking at way too high of a level and way too low of a level?

I’m trying to tinker with some of my Online Presence stuff and the person who’s helping me starts with “Just set up your RSS feed with a simple feedburn protocol in your header.php file” and then, when I say I need it broken down a bit more, jumps to “you use your fingers to mash the little bits–we call them keys–on the rectangle in front of you.”

Aaaaargh! Where’s the porridge that’s just right?!?